
Christiana Jabbie
tiana.jabbie@yahoo.com
(857) 236-9752
Crisis Counselor & Case Manager | 8+ Years Direct Practice Social work professional with proven experience providing crisis intervention, case management, and direct care to at-risk youth, seniors, and individuals with disabilities. Successfully managed complex cases across school, community, and healthcare systems. Coordinated interdisciplinary care teams. Advocated for systemic change while supporting individual client empowerment. Specializations include crisis de-escalation, trauma-informed counseling, care coordination, and advocacy work. Track record of meeting clients in crisis and supporting them toward stability and independence. MSW candidate. Certified in crisis intervention, CPR, and mandated reporter protocols.
Work Experience
SEPT.2024 - Present
Intern
New York City Public Schools (NYCPS)
- Provide at-risk and mandated counseling services and crisis intervention to Pre-K through Fifth Grade students in individual and group settings.
- Coordinate care with collateral contacts and school staff to support continuity for identified students.
- Create session notes, progress reports, and termination reports in accordance with school and NYCPS standards.
- Serve on the Building Response Team, Crisis Team, Student Success Team, and Attendance Team.
Dec. 2017 - Present
Independent Living Association
Direct Support Professional
- Offer one-to-one care to physically, mentally, and developmentally impaired clients, assisting with ADLs, vital signs, medication, and mobility.
- Support meal planning, house cleaning, and living-space organization to maintain client health.
- Promote independence through self-care, lifestyle management, personal care decisions, and emotional, social, and recreational involvement.
Sept. 2023 - May 2024
Intern
Community Agency for Senior Citizens (CASC)
- Provision of case management services to geriatric clients/patients.
- Conducted intake interviews, home visits, and psychosocial assessments and determine and provide supportive interventions to best meet the needs of clients/patients.
- Implemented care plans and coordination of services with interdisciplinary team members.
- Conduct in-person follow-ups at one (1) day, 15 day, and 2 month intervals to re-assess need for additional service implementation.
Oct. 2014 - Apr. 2019
Mount Loretto
Direct Care Professional
- Provided direct service to individuals with disabilities in activities of daily living, including eating, dressing, and bathing.
- Administered medication and ensured all clients adhered to medication routines.
- Conduct home visits to assess clients’ and provide service implementation to aid in improving quality of life. Collaborated with healthcare professionals and relatives to provide personalized care.
Education
2025
Master of Social Work (MSW)
College of Staten Island
2023
Bachelor in Sociology
College of Staten Island
2007
Associate Degree in Community Development Studies
Milton Margai College of Education and Technology- Sierra Leone
Skills & Certifications
Phone
(255) 352-6258
San Francisco, CA
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